Support
Tell us what's wrong and we'll fix it.
Deal Basket is a small team. Email reaches a real person, usually the same one who wrote the code.
App help
Something broken, confusing, or missing? Include your device and app version if you can — it's at the bottom of the Settings screen.
support@dealbasket.appReplies within 1–2 business days
Report a wrong price
The fastest way to make the app better. Tell us the store, the item, and what the shelf actually said. We re-check the source and correct it.
Report a priceDelete your account
In the app: Settings → Account → Delete account. That removes your lists, preferences, and savings history. If you can't get into the app, email us from your account address and we'll handle it.
privacy@dealbasket.appPress, partnerships, and everything else
Store data partnerships, press questions, or anything that doesn't fit above.
hello@dealbasket.appCommon questions
A price in the app didn't match the register
There are no prices in the app at the moment — we're not live yet. When we launch: retailers change prices between our refreshes, and regional pricing varies store to store, so the register price always wins. Send us the details and we'll correct the source.
My store isn't listed
Coverage rolls out by metro area. Email us your ZIP code and the store name and we'll tell you where it sits in the queue. Requests genuinely move stores up the list.
The app matched the wrong product
Store brands are the hardest part of the matching problem. Tap the item, choose Not this one, and pick the right product — your correction sticks for your account and helps us fix it for everyone.
How do I get my data?
Email privacy@dealbasket.app from the address on your account and we'll send you a copy of what we hold. Details are in the Privacy Policy.
Can I get in before launch?
Yes. Email hello@dealbasket.app with your ZIP code and we'll get you into the beta when it opens in your area.